Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization have had an impact, particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants with those skills and assist them with certain Human Resource situations.

Learning Objectives:

Understand HR’s role as a vital contributor to your organization’s success

Discover strategies to attract and retain top talent

Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results

Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business

Analyze HR issues and develop action plans you can implement in your organization

See how HR and non-HR functions in every organization can create an effective, complementary work environment

Agenda:

Module One: A History of Human Resources

A Brief History

What is Human Resources Today?

Module Two: The Interview Process

The General Format

Types of Questions

Do's and Don'ts

Module Three: Employee Orientation

The Orientation Process

The Role of Management and the Role of Human Resources

Tips and Tricks

Module Four: Following Up with New Employees

Daily Checklist for the First Week

Following Up at the End of the Week

Weeks and Months Later

Module Five: Workplace Safety

Understanding Your Role and Responsibilities

Understanding Local Rules

Understanding Industry-Specific Rules

Module Six: Dealing with Harassment And Discrimination

Defining Harassment

Types of Workplace Discrimination

A Manager's Responsibility

An Employer's Responsibility

Module Seven: Workplace Violence

Defining Violence

A Manager's Responsibility

An Employer's Responsibility

Module Eight: Managing Employee Performance

Choosing the Time and Place For Feedback

Types of Employee Appraisals

Using the Feedback Sandwich

Encouraging Growth and Development

Module Nine: Disciplining Employees

Understanding Your Role

Understanding Your Choices

Having the Meeting

Following Up

Module Ten: Terminating Employees

Documenting Events

Preparing for the Decision

Making the Decision

Communicating the Decision

Module Eleven: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Human Resource Management Skills