Continuing Education Credits: HRCI – 13 HR(General) Credits • SHRM – 13 PDC’s

“Today, HR has a seat at the table and in order to maintain that business partnership, you need to have an analytics framework” – Andy Kaslow, CHRO, Cerberus

The HR Function has been evolving considerably and now it is time to sit at the table with the C-Suite and participate and support the strategic decision making. To do this you are going to need to develop & cultivate your statistical skills and knowledge in HR Evolution & Metrics.

Many HR professionals have been just plain nervous about learning numbers, statistics, and formulas. This seminar will bring you the ease of mind in developing practical skills and practice to assist you in overcoming your fears of becoming an expert in HR Metrics. Don’t worry we are not going to perform complex talent management data analysis, but guide you to reach that step.

Many of today’s leading organizations are now using HR Metrics to achieve a competitive advantage. By effectively collecting, managing, reporting, & presenting this crucial data and how it relates to the organization’s functions will bring needed value to you and your department. Whether you are a long-term professional or breaking into the field, this HR Evolution and Metrics Certification gives you extremely valuable abilities that can increase your:

• Job Talents & Skills
• Job Responsibilities
• Job Status
• Job Security
• Job Integrity
• Job Impact
• Job Earning Potential

As you know, the HR function has evolved over time to more of a strategic business partner; from having a more transactional focus to more of a transformational focus. It has been largely moved from an administration role to more of becoming a strategic ally in managing the organization’s goals and objectives. During this seminar, you start to gain confidence in your position & marketable expertise in:

• HR Statistical Terms
• HR Strategic Planning
• HR Budgets
• HR Balance Scorecard
• HR Analytics Strategy
• HR KPI Formulas & Tools
• HR Presenting

Learning how HR Metrics can affect & improve efficiency in decision making, which closely relates to recruiting, hiring, retention, employee engagement, performance evolution, talent development, retention, and investments.

With this certification you will learn:

• The foundation of HR and where the function is evolving to
• How to develop a detailed plan for implementing a data-driven HR system
• How data is imported/exported through systems and then analyzed
• How to interpret the collected data and how to present it to the C-Suite
• How to design & implement HR Metrics that will help you determine the efficiency and impact of the workforce and the HR department itself

Whether you are an HR professional who wants to incorporate data analysis into your practice or an HR Manager who want to make data-driven decisions about employee, teams, and their management practices, once you have completed the course, you will understand how Data leads to Insight… How Insight leads to Action… And how Action leads to Desired Results.

Schedule

Day 1

9:00 am – 5:00 pm (Central Time)

• 11:15 pm – 15-minute break
• 1:00 pm – 60-minute lunch break
• 4:00 pm – 15-minute break

Day 2

9:00 am – 5:00 pm (Central Time)

• 11:15 pm – 15-minute break
• 1:00 pm – 60-minute lunch break
• 4:00 pm – 15-minute break

Agenda

HR & It’s Founders

• HR
• The First HR Department
• Robert Owen
• Charles Babbage
• Frederick Winslow Taylor
• C S Myers
• Elton Mayo
• Hawthorne Studies
• Max Weber
• Abraham Maslow
• Kurt Lewin
• Douglas McGregor
• David McClelland
• Frederick Herzberg

Understanding:

• Organizational Behavior
• Organizational Theory
• I/O Psychology

HR Industry Timeline

• 1890 – 1913
• WELFARE OFFICER
• 1914-1944
• LABOR MANAGER
• 1945 – 1979
• PERSONNEL MANAGER
• 1980 – 1999
• HUMAN RESOURCE MANAGER
• 2000 – 2021
• STRATEGIC HUMAN RESOURCE MANAGER

HR 7 Functions

• Staffing
• Performance Evaluations
• Compensation & Benefits (Total Rewards)
• Training & Development
• Employee Relations
• Safety & Security
• Research

HR Evolution

HR Historic Roles

• Advisory
• Service
• Control

HR Current Roles or Expanded Roles (Previous Roles Outsourced)

• Strategic
• Operational/Tactical
• Administration (Policies and Systems)

HR Competency Model (SHRM)

• HR Expertise
• Ethical Practice
• Relationship Management
• Communication
• Consultation
• Leadership & Navigation
• Global & Cultural Effectiveness
• Critical Evaluation
• Business Acumen

HR Evolved Role

• Mergers & Acquisitions
• Leadership Development
• Succession Planning
• Industrial & Labor Relations
• Collective Bargaining
• Governmental Laws
• Diversity & Inclusion
• Global Management
• Employee Engagement

Dave Ulrich (2×2 HR Role Model – 1996)

• HR overseeing organizational leadership and culture
• Strategic Partner – Aligning HR strategy with Business Strategy
• Administrative Expert – Re-Engineering org Processes
• Employee Champion – Listening and responding to employees
• Change Agent – Managing Transformation and change

Understanding

• HR Business Partner / Chief HR Officer / HR Director
• Learning Business & Industry
• Education
• Masters/Certifications/Experience/Network
• Human Resources University (to train Federal Workers)
• SHRM – Society for Human Resource Management
• HRCI – Human Resource Certification Institute
• CIPD – Chartered Institute of Personnel and Development
• IOR – Institute of recruiters
• WaW – WorldatWork
• American Society for Training & Development

Going Virtual

Social Media

HR Statistical Terms

• Balance Sheet
• Accounts Payable
• Accounts Receivable
• Accrual
• Capital
• Cash Flow Statement
• C.P.A.
• Cost Of Goods Sold
• Correlation (Positive/Negative)
• Credit/Debit
• Depreciation
• Diversification
• Divestiture
• Downsizing
• E.B.I.T.A.
• Effective vs Efficient
• Fixed/Variable Costs
• General Ledger
• HR Audit
• Hypothesis
• Income Statement (P&L)
• Inductive vs Deductive Reasoning
• Inventory Management
• KPI’s
• KRA’s
• Leading vs Lagging Indicators
• Mission, Vision, Values
• Measures of Central Tendency (Mean, Medium, Mode)
• Mergers & Acquisitions
• Normal Distribution
• Primary/ Secondary Research
• Productivity
• Profit
• Regression Analysis
• Return On Investment
• Standard of Deviation
• Statistics
• Strategy
• Steps of a Strategic Planning

HR Planning

Forecasting

Scientific Method

• Problem Analysis
• Hypotheses Formulation
• Experimental Design

Classic Design

• Quasi-Design
• Solomon 4-Group Design
• Case Study
• Field Survey
• Field Experiment
• Laboratory Experiment

Data Collection

• Primary Research
• Secondary Research

Data Analysis

• Reliability & Validity

HR Workforce Planning

• Identify
• Determine
• Balance
• Develop

Judgmental Forecasting

• Managerial Estimates
• Delphi Technique
• Nominal Technique
• Trend Analysis
• Ratio Analysis
• Turnover Analysis

Statistical Forecasting

• Regression Analysis
• Simple
• Multiple
• Simulations

HR Budgets

• Activity-Based
• Cash
• Capital
• Fixed
• Flexible
• Formula
• Incremental
• Master
• Rolling
• Performance
• Zero Based
• 50 20 30 Rule

HR Balance Scorecard

• Create a HR Strategy Map
• Identify HR Deliverables
• Create HR Policies, Process, and Practices
• Aligning HR Systems
• Create HR Efficiencies
• Putting It All Together
• Financial
• Internal Business
• Customer Satisfaction
• Learning & Growth
• HR Dashboard – “One Stop Shop”

HR Analytic Strategy

• HRIS/HCMS/HRMS
• ERP
• Integrated System
• Best of Breed System
• ATS
• ETL Process
• DWH/EDW

HR Analytics Tools

• Software
• Checklist

The Right Implementation Plan

• Plan & Define Objectives
• Involve Leadership
• Create Project Team
• Choose HRIS System
• Create a Process Map
• Execute Implementation
• Post-Live Training
• Testing Post-Live Performance
• Questions for Responsibility

HR Formulas

Operations

• Absentee Rate
• Absentee Rate by Manager
• Ful-Time EE Index
• Contractor Index
• Employee Tenure Rate
• Termination Voluntary Rate
• Termination Involuntary Rate
• Retirement EE Rate
• Retirement Age Rate
• New Hire 90-Day Failure Rate
• First-Year Voluntary Term Rate
• Workers’ Comp Incident Rate
• Time to Hire Rate
• Turnover Rate
• HR EE to EE Ratio
• Yield Ratio
• Attrition Rate
• Training Effectiveness
• Training Cost / EE
• Turnover Rate for High Performers
• Onboarding Satisfaction Rate
• Cost / Hire
• Time to Fill Rate
• Human Capital Value-Added

Compensation

• Compa-Ratio
• Cost of Work
• Salary Competitiveness Ratio
• Benefit-Cost / EE
• Benefit Revenue Ratio
• Benefit Satisfaction Rate
• Employee Productivity Rate
• Return on Investment (ROI)

Culture

• Demographic Rate
• EE Satisfaction Index
• EE Satisfaction Surveys #
• EE Training Rate
• Vacation Days Used Rate
• Net Promoter Score
• 80% Rule – Affirmative Action Plan

Other

• Job Candidate Rate
• Internal Job Hire Rate
• Internal Referral Hire Rate
• Internal vs External Promotions
• Suggestions per EE
• Below Performing EE Rate
• Training Completion Rate
• Performance & Potential
• Employee Performance
• Goal Tracking
• Company Performance
• Revenue per Employee
• HR Software Employee Participation Rate
• Time to Completion

HR Presenting

• Telling the Story
• Make 3 Key Points
• Keep it Short
• Get to the Point
• Be Flexible
• Be Prepared
• Wow the Team
• Be Creative
• Know your Audience

Charts/Graphs

• Line Graph
• Bar Graph
• Pie Chart
• Mosaic Chart
• Population Pyramids
• Spider Chart
• Pert/Flow Chart
• Gantt Chart
• Waterfall Chart
• Hierarchy Diagram
• Scatter Plot
• Stacked Area Chart
• Venn Diagram
• Pareto Chart
• Multi-Line Graph
• Pictograph
• Histogram
• Scatter-Line Graph
• Side by Side Bar Chart
• Gauge Chart
• Funnel Chart
• KPI Dashboard

HR Metrics Test