Course Overview:

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Target Audience:

Anybody who is interested in learning Human Resource Management Skills

Learning Objectives:

• Understand HR’s role as a vital contributor to your organization’s success
• Discover strategies to attract and retain top talent
• Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results
• Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business
• Analyze HR issues and develop action plans you can implement in your organization
• See how HR and non-HR functions in every organization can create an effective, complementary work environment

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Module One: A History of Human Resources

• A Brief History
• What is Human Resources Today?

Module Two: The Interview Process

• The General Format
• Types of Questions
• Do's and Don'ts

Module Three: Employee Orientation

• The Orientation Process
• The Role of Management and the Role of Human Resources
• Tips and Tricks

Module Four: Following Up with New Employees

• Daily Checklist for the First Week
• Following Up at the End of the Week
• Weeks and Months Later

Module Five: Workplace Safety

• Understanding Your Role and Responsibilities
• Understanding Local Rules
• Understanding Industry-Specific Rules

Module Six: Dealing with Harassment And Discrimination

• Defining Harassment
• Types of Workplace Discrimination
• A Manager's Responsibility
• An Employer's Responsibility

Module Seven: Workplace Violence

• Defining Violence
• A Manager's Responsibility
• An Employer's Responsibility

Module Eight: Managing Employee Performance

• Choosing the Time and Place For Feedback
• Types of Employee Appraisals
• Using the Feedback Sandwich
• Encouraging Growth and Development

Module Nine: Disciplining Employees

• Understanding Your Role
• Understanding Your Choices
• Having the Meeting
• Following Up

Module Ten: Terminating Employees

• Documenting Events
• Preparing for the Decision
• Making the Decision
• Communicating the Decision

Module Eleven: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations