Web and Beyond Community’s Small Business virtual conversation, Web and Beyond Roundtable, is an opportunity to bring together business owners in real-time conversation to address topics pertinent to marketing and managing in the Digital Age. Each month, we network and cover a different business topic (that sometimes brings in subject matter experts to co-facilitate the topic and answer questions).

For our next Web and Beyond Roundtable, we will discuss:

Standing Out as a Small Business With Great Customer Service

November 1, 2022 at 12:00 noon EDT

With great products or services comes great responsibility…to your customers. It’s all about service after the sale! And, remarkably, many small businesses don’t know they need to have great customer service, and further don’t know how to provide it.

In this month’s Roundtable, we’re going to discuss what great customer service means in the Social Media Age, what are some standards for CSAT scores, and how technology can help you provide great customer experience (CX). Come with your experiences delivering great customer service, and how you managed to make it happen.

Join us for the Web and Beyond Roundtable with your questions, research, observations, and more!

✅ Register in advance for this meeting:

https://us02web.zoom.us/meeting/register/tZMuf-6qpzMrE9UXL3D4IKPUkN35aiG6K3Pb

👉🏻 After registering, you will receive a confirmation email containing information about joining the meeting (along with a 📅 calendar link to add the Small Business Virtual Roundtable to your calendar).