Join us for a Trauma Informed Community De-Escalation Training taught by Licensed Clinical Social Worker Amilia James in partnership with Knoxville HEART.

This is a virtual 2 hour Zoom training with a mix of learning, interaction, and discussion.

You will:

• Increase your understanding of why people get escalated and learn to use a compassionate, trauma-informed framework in your response to escalation.

• Learn core de-escalation skills that can be used in everyday situations.

• Explore how to utilize community resources and police alternatives in Knoxville.

Amilia James is a Licensed Clinical Social Worker with 6 years of experience as a mental health therapist. Over the past four years, Amilia has offered trauma informed de-escalation trainings in healthcare and other settings. Amilia believes that everyone deserves to be treated in a way that honors their inherent worth and dignity and brings this perspective into her clinical and community work.

About Knoxville HEART: Our mission is to advocate for an alternative first response team in Knoxville to improve outcomes for people in crisis and reduce demand for police involvement. We believe in compassionate, evidence-based response to mental health crises. To learn more, visit our website www.knoxvilleHEART.org.